TuneDNA FAQ

Using TuneDNA

When I click on "Discover Music" the results aren't that meaningful, why is that ?

• TuneDNA relies on other people's contribution to come up with suggestions. Because TuneDNA has just been launched the number of contributions are increasing every day, however your current profile may not fit another one at the moment. Just wait a couple of days and use the discover function again as new profiles are available every day.

• In manner to build your DNA TuneDNA uses your ratings and your PlayCounts. They are essential ingredients to use the Discover feature. If you haven't been using iTunes that much you should load your DNA from your iPod. To do so just plug it and select it after clicking on "Edit My DNA".

• It pays off to rate your tracks, PlayCounts make only 50 % of your DNA, so make sure you rate your favorite tracks, going through 50 or so can greatly improve results.

When I download my latest DNA from the server some track information has changed.

In manner to standardize all musical references TuneDNA performs a "clean" of DNAs regularly with MusicBrainz, a centralized Musical MetaDatabase.

Privacy & Security

Whose has access to my personal information ?

Your email isn't shown at any point without your prior consent each time some is requesting to contact you.

Settings to let others view your (Make My DNA Puplic) profile can be changed under your account setting in TuneDNA.

You can refuse to be contact on a per request basis or in general, settings can be changed under your account setting in TuneDNA.

What happens when I receive a contact request ?

When you receive a contact request it means someone's DNA has matched yours, and has asked the permission to contact you. You have therefore received an email. In that email you may want to check the DNA of the other person before accepting to be contacted. If you accept to be contacted the other person will receive your email giving him the possibility to contact you.

I've sent a contact request, now what ?

An e-mail has been sent to the person you wish to contact, that person has access to your DNA (not your e-mail) and if your request is accepted you will receive his email to contact him.

What can you do with my personal data ?

Your personal data can only be used to improve the user experience. We do not share/sell any information to any third party.

Where can I find more about your Privacy Policy ?

Read our Privacy Policy.